Terms of Service Agreement
Last Update Nov 2024
Complete360
Terms of Service Agreement for Complete360 & AdCenter360
Introduction and Acceptance of Terms:
Welcome to Complete360. This document outlines the terms and conditions under which you may use our website, mobile application, and other associated online services (collectively referred to as the "Site" or "Services"). By accessing or using our Site and Services, you are agreeing to these terms. It's essential to read and understand them. If you disagree with any part of these terms, you should stop using our Site and Services immediately.
1. Amendments and Changes to Terms:
At Complete360, we continuously evolve, and as such, we may need to change these Terms of Service from time to time. We'll always make the most recent version of these Terms available on our Site. If you continue to use our Site and Services after we've made changes to these Terms, it means you accept those changes. We encourage you to check back regularly to stay informed.
2. Privacy Policy and Additional Terms:
Your privacy is of utmost importance to us. Our Privacy Policy, which details how we handle your personal information, is an integral part of these Terms. By agreeing to these Terms, you also agree to our Privacy Policy. Additionally, some areas of our Site may have additional terms and conditions. When you access these areas, you agree to abide by those additional terms.
3. Registration, Account Security, and Access Controls:
When you register with us, it's crucial to provide accurate and up-to-date information. You are solely responsible for the security of your login details, including your username and password. Always keep them confidential. We have the right to accept or decline any registration requests, and we can also revoke registration based on our discretion.
4. Intellectual Property Rights:
4.1 General Use:
Everything you see on our Site, from text to images, is either our intellectual property or that of our partners or licensors. We grant you a limited license to use our Site and Services for personal, non-commercial purposes unless we authorize it.
4.2 Redistribution:
There might be instances where we allow you to share specific content from our Site. However, remember that we can revoke this permission at any time.
4.3 Commercial Licenses:
If you wish to use our content for commercial purposes, you must first obtain permission from us.
5. Legal Complaints and Contact Information:
If you believe that any content on our Site violates copyright or other intellectual property rights, please reach out to us at our designated email address, [email protected]. We take such matters seriously and will address them promptly.
6. User-Generated Content:
When you submit content to our Site, be it text, images, or any other form, you grant us a license to use that content. This license is worldwide, non-exclusive, and doesn't require us to pay you any fees.
7. Accuracy and Third-Party Content:
We always aim to provide accurate information on our Site. However, we can't guarantee that everything is correct all the time. Additionally, we are not responsible for the content or accuracy of third-party websites linked from our Site.
8. Fee-Based Services and Trials:
Some of our Services may come with a fee. If you choose to use these Services, you agree to pay the associated costs. We might also offer trial periods for some of our Services. If not canceled, these trials may automatically convert to paid subscriptions at the current rate.
9. Acceptable Use Policy:
We expect all our users to behave respectfully and lawfully when using our Site and Services. Any actions that infringe upon the rights of others or are deemed abusive, misleading, or harassing are strictly prohibited.
10. Termination and Account Deletion:
We value our community, but we reserve the right to restrict access, terminate accounts, or remove content if we believe there's a violation of these Terms or any other misconduct.
11. Indemnification:
If your actions on our Site lead to legal action against Complete360, you agree to defend and indemnify us. This means you'll cover any losses or expenses we might face as a result of your actions.
12. Governing Law and Jurisdiction:
Any disputes related to these Terms or our Services will be governed by the laws of the State of Texas. If a dispute arises, it will be resolved through arbitration in San Angelo, Texas.
13. Miscellaneous Provisions:
These Terms, along with any other policies or terms we reference, represent the entire agreement between you and Complete360. They supersede any prior agreements or understandings.
14. Disclaimers and Limitation of Liability:
While we strive to provide excellent service, we can't promise that everything will be perfect. We're not liable for any damages or losses you might experience while using our Site or our services except in cases where we've acted with intentional misconduct.
15. AI (Artificial Intelligence) Usage:
We use artificial intelligence not only on our website but also within most if not all of our products. We cannot promise that all our AI will be without blemish. AI is always a work in progress, like we are; as it learns, it gets better and better. We will not be held liable for any damages or losses you might experience while using our Site or our services, which in most cases utilize AI technology. The only exception is in cases where we've acted with the intention of misconduct.
Terms of Service Agreement for Google Business Profile Setup Services
1. Introduction to Services:
Welcome to our professional Google Business Profile Setup Services. By engaging our services, you acknowledge that you are seeking professional assistance to enhance and optimize your Google Business Profile, beyond what is offered for free by Google. Our goal is to ensure your profile is set up correctly to maximize its potential.
2. Google's Guidelines and Documentation Requirements:
When setting up your Google Business Profile, it is essential to comply with Google’s verification process, which may require you to provide documentation proving your ownership or association with the brand listed. Google may request up-to-date documents to verify that the location of your business is accurate. Failure to provide accurate and current documentation can delay the setup process or result in denial of your profile registration. We will assist you in understanding these requirements to ensure your profile meets all of Google's standards.
3. Refund Policy:
Upon booking your appointment with us, you agree to our no-refund policy. Payments made are for the services rendered in setting up your Google Business Profile professionally. This policy reflects the immediate commencement of service and resource allocation on our part once you finalize your booking.
Terms of Service Agreement for Google Local Service Ads Setup / Management
1. Introduction to Services:
By utilizing our services, you acknowledge that you are engaging us to assist you professionally in setting up your Google Local Services ads. Our expertise ensures that your ads comply with Google's standards and practices to help you effectively reach local customers.
2. Compliance with Google's Policies:
It is crucial to adhere to Google's verification process and policies when setting up Local Services ads. You may be required to provide documentation proving your ownership or association with the listed business and verify that the business location is accurate. We will guide you through this process, but accurate and up-to-date documentation is essential to avoid any potential delays or issues with your ads.
3. Refund Policy:
Upon booking our services, you agree to our no-refund policy. This policy reflects the commitment of resources and the start of service provision immediately following your booking. Please ensure you have decided to proceed before confirming your appointment with us.
Terms of Service Agreement for AdCenter360
1. Introduction to Services:
Welcome to AdCenter360's ad campaign setup services. By utilizing our services, you acknowledge that you are engaging us to professionally assist in setting up and managing your ad campaigns. Our expertise ensures that your campaigns are designed to meet platform standards and optimize reach to your target audience.
2. Compliance with Advertising Policies:
Adhering to the verification process and policies of the advertising platforms used is crucial. You may be required to provide documentation proving your ownership or association with the listed business and verify the accuracy of the business location. We will guide you through this process, but it is essential to maintain accurate and up-to-date documentation to avoid any potential delays or issues with your campaigns.
3. Refund and Cancellation Policies:
• Setup Fees: All setup fees are non-refundable for any AdCenter product.
• Month-to-Month Plans: The first month's fee for month-to-month plans is non-refundable.
• Standard Cancellation: To cancel your service, a request must be submitted at least 10 days before your next billing cycle. Failure to do so will result in the charge of the next month’s fee to cancel your subscription.
• Prepaid Campaigns: For prepaid campaigns (3-month, 6-month, 12-month):
3A. - Trial Period: AdCenter360 offers a 90-day trial period from the start date to evaluate whether our services meet your needs. The official start date is defined as the date of your first booked appointment with us, which activates the campaign. If after the first month’s service begins you find that our solution isn't suitable, you will receive a refund of the pro-rated balance of any prepaid fees.
3B. - Cancellation within 90 Days: If you choose to cancel your services within the 90-day trial period, you will be billed on a pro-rated basis for the time utilized.
3C. - Post 90 Days: If the cancellation occurs after 90 days, The remaining balance from any prepaid fees will be credited towards another AdCenter360 product of your choice.
4. Limitation of Liability:
AdCenter360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services or any third-party services or products accessed through AdCenter360. Our liability to you for any direct damages shall in no event exceed the amount you paid us for services during the twelve (12) months prior to the claim.
5. Dispute Resolution:
In the event of a dispute, the parties agree to first attempt to resolve the disagreement amicably. If the dispute cannot be resolved by negotiation, the parties will further attempt to resolve the issue through binding arbitration in the jurisdiction of Arizona, USA. The arbitration will be conducted by a single arbitrator, mutually agreed upon by the parties, and will follow the rules and procedures of the American Arbitration Association or similar entity.
6. Service Modifications and Discontinuation:
AdCenter360 reserves the right at any time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. We will make reasonable efforts to notify you before making significant changes that could negatively impact the services you receive. Notwithstanding, we are not liable for any changes or discontinuation of services.
7. Changes to Terms:
AdCenter360 reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.
© Copyright Complete360 2025